Here’s a draft for your Cancellations and Refunds policy for Royal Prints:
Cancellations and Refunds Policy – Royal Prints
At Royal Prints, we want to ensure you are fully satisfied with your order. Below is our policy regarding cancellations and refunds:
1. Order Cancellations
- Before Production: You can cancel your order within [Insert Timeframe, e.g., 24 hours] from the time of purchase for a full refund. To cancel your order, please contact our customer service team at [Insert Contact Email] as soon as possible.
- After Production: Once production has started, cancellations may not be possible. Please note that custom-designed items or personalized products are not eligible for cancellation after production has begun.
2. Returns
- Eligibility: We accept returns on items that are defective, damaged, or incorrect. If you receive a product that does not match your order or is damaged, please notify us within [Insert Timeframe, e.g., 7 days] of receiving the item.
- Return Process: To initiate a return, please contact our customer service team at [Insert Contact Email] with your order number and a description or photo of the issue. We will guide you through the return process.
- Return Shipping: Unless the item is defective or incorrect, you are responsible for the return shipping costs.
3. Refunds
- Refund Eligibility: If your return is approved, we will issue a refund to your original payment method. Refunds will be processed within [Insert Number of Days, e.g., 7-10 business days] after we receive the returned item.
- Non-Refundable Items: Certain items, such as custom-made or personalized products, are non-refundable. Please review the product details before making a purchase.
4. Exchanges
- Exchanges: We do not offer direct exchanges. If you need a different product or size, please return the item for a refund and place a new order.
5. Damaged or Incorrect Items
- If your item arrives damaged or incorrect, please contact us immediately with photos of the damage or the incorrect item. We will offer a replacement or a full refund, depending on your preference.
6. Contact Information
If you have any questions or need assistance with cancellations, returns, or refunds, please contact us at:
- Email:support@royalprints.
- shopPhone:+91 90214591
- Address: 📍 Located in Tamsa, Tq Hadgaon, Nanded, Maharashtra 431713
This draft provides a clear and transparent policy for cancellations and refunds. Make sure to adjust the timeframes, contact information, and any specific conditions that apply to your business.